---
title: "Case Study: Access Industries | General Manager Disability Service | Vocational Services, Safety & Risk"
description: "Client: Access Industries Role: General Manager – Vocational Services, Safety & RiskLocation: NSWSector: Disability Services / Supported Employment The Challenge Be Recruitment was engaged to support the appointment of a General Manager to lead Vocational Services, Safety, and Risk for a disability services provider undergoing a period of significant change and growth. The organisation had recently […]"
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url: "https://beexecutive.com.au/case-study-general-manager-disability-services/"
date_modified: "2026-03-17T11:21:22+11:00"
---

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**Client:** Access Industries 
**Role:** General Manager – Vocational Services, Safety & Risk
**Location:** NSW
**Sector:** Disability Services / Supported Employment

### The Challenge

Be Recruitment was engaged to support the appointment of a **General Manager to lead Vocational Services, Safety, and Risk** for a disability services provider undergoing a period of significant change and growth.

The organisation had recently restructured parts of its operations and was seeking to **strengthen governance, risk management, and safety oversight**, while also continuing to deliver meaningful employment outcomes for people with disabilities.

The challenge with this role was the **unique blend of responsibilities required**.

The successful candidate needed to:

- Lead **vocational and supported employment programs**
- Oversee **Work Health and Safety (WHS) and enterprise risk frameworks**
- Ensure compliance with **NDIS Practice Standards and Quality & Safeguards Commission requirements**
- Integrate **multiple service streams, including employment services, training (RTO), and participant wellbeing supports**
- Provide **executive leadership during a period of organisational growth and service transformation**

This required a **rare combination of operational leadership, compliance expertise, and experience within disability employment or vocational services**.

Many candidates in the market typically specialise in **either safety and risk or service delivery leadership**. Finding someone who could **credibly lead both** at an executive level was a key recruitment challenge.

### Our Approach

Be Recruitment conducted a **targeted executive search** across:

- Disability and NDIS service providers
- Supported employment and social enterprises
- Employment services organisations
- Training and vocational education providers
- Leaders with strong WHS and governance experience in human services

Our approach included:

- **Market mapping of senior leaders** across disability employment and social enterprise organisations
- Targeted outreach to candidates with **combined service delivery and governance experience**
- Structured screening against **NDIS compliance, leadership capability, and change management experience**
- Assessment of candidates’ ability to **integrate multiple service streams and lead cross-functional teams**

### The Outcome

Be Recruitment delivered a **shortlist of high-calibre candidates** with proven experience in disability services leadership and governance.

The successful candidate demonstrated:

- Strong experience leading **vocational and employment programs for people with disability**
- Deep knowledge of **NDIS compliance, safety frameworks and risk management**
- A track record of **leading organisational change and service integration**
- The ability to build a **culture of safety, accountability, and continuous improvement**

The appointment has positioned the organisation to **strengthen governance, enhance safety systems, and support the continued growth of its vocational services**, ensuring sustainable employment opportunities for people with disabilities.

### Impact

Through this placement, the organisation has been able to:

- Strengthen **leadership across vocational services and supported employment programs**
- Improve **safety, risk management and compliance oversight**
- Integrate **multiple service areas under a cohesive leadership structure**
- Support **long-term growth and service quality within the NDIS environment**

This assignment was managed by Jenny Rosser  [Jenny@berecruitment.com.au ](mailto:Jenny@berecruitment.com.au)