Location: Newtown, Sydney NSW
Employment Type: Full-time
Metro Community Housing is a registered community housing provider based in Sydney’s Inner West. Our purpose is to provide high-quality, safe, and affordable housing for people in need — improving the social and economic opportunities of individuals and families across our community.
Vision: A safe and secure home for anyone in need.
Portfolio: Over 500 tenancies housing more than 750 residents across Sydney.
Property Mix: A blend of capital-owned, head-leased, and NSW Government-managed properties.
Housing Model: Includes transitional housing for people exiting homelessness or at risk, supported through partnerships with community services.
More about us:
Metro’s Strategic Plan outlines a clear focus on growth, sustainability, and social impact.
Our priorities include:
Increasing access to fit-for-purpose, sustainable housing.
Strengthening tenant engagement and pathways to independence.
Investing in digital transformation and improved service systems.
Building organisational capability to support growth and long-term sustainability.
You’ll be joining Metro at a pivotal moment, a time of transformation and opportunity to lead meaningful change.
Reporting to the CEO and leading a team of approximately staff across tenancy management and asset services, the Housing Services Manager plays a critical role in linking strategy with delivery.
This role is ideal for someone who thrives on operational excellence, strategic influence, and driving social impact.
Key focus areas:
Lead the tenancy and asset management teams to deliver high-quality, compliant, and sustainable services.
Partner with the CEO and Executive Team to implement Metro’s strategic plan and business objectives.
Drive performance, innovation, and continuous improvement across operations.
Ensure compliance with the National Regulatory System for Community Housing (NRSCH) and relevant legislation.
Strengthen partnerships with government, support agencies, and community stakeholders.
You’re a confident and collaborative leader who can turn strategy into action. You’ll bring:
Senior management experience in social or community housing, property, or a related sector.
Knowledge of tenancy law, NRSCH compliance, and WHS obligations.
A proven ability to lead multi-disciplinary teams and foster accountability and engagement.
Strong financial acumen and experience managing budgets and KPIs.
Exceptional communication, reporting, and stakeholder engagement skills.
Relevant tertiary qualifications in Business, Property, or Social Science.
Work directly with the CEO and Executive Team, shape direction, and effect change.
A role with strategic impact; turn ideas into action and improve housing outcomes.
Collaborative and values-driven culture committed to professional growth.
Great Newtown location close to transport, cafés, and community amenities.
Competitive remuneration including 12% superannuation and salary packaging benefits.
Please submit your:
CV
Cover letter (max 2 pages) outlining your experience in relation to the role, your motivation and alignment to Metro’s mission and values.
For a confidential discussion and to submit your application, please contact Jenny Rosser on 0435 242 908 or email: [email protected]
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.