Candidate Information Pack

Maintenance Officer – Riverina Region

Argyle Housing

About Argyle Housing – Building a Better Future for Communities

Argyle Housing is a community-managed, not-for-profit housing organisation committed to providing secure, sustainable, and affordable housing solutions for people and families who may otherwise struggle to access stable accommodation.

With a strong focus on community outcomes, Argyle Housing supports individuals and families across social and affordable housing through tenancy management, maintenance services, housing support, and community-focused programs.

Argyle Housing currently manages a portfolio of more than 2,700 properties across regional and metropolitan NSW and the ACT, with offices located in:

• Wagga Wagga
• Albury/Wodonga region
• Leeton
• Griffith
• Goulburn
• Yass
• Young
• Bowral
• Campbelltown
• Queanbeyan
• Canberra

The organisation is highly values-driven and operates under a “One Argyle” philosophy – encouraging collaboration, client-centred service delivery, and a “no wrong door” approach to supporting tenants and communities.

Argyle Housing Values

Argyle Housing’s culture is strongly aligned with community impact, accountability, and inclusivity.

Opportunity

We proactively seek ways to improve and add value.

Respect

We value the feelings and rights of everyone.

Inclusivity

We foster diversity, belonging, and collaboration.

Accountability

We share responsibility and are accountable for what we do and how we do it.

The organisation also places significant emphasis on:

• Psychological safety and workplace wellbeing
• Trauma-informed and culturally safe practice
• Diversity and inclusion
• Community-led and place-based approaches
• Strong stakeholder relationships
• Collaboration across teams and regions

The Opportunity

Maintenance Officer – Riverina Region

Argyle Housing is seeking a Maintenance Officer to support the maintenance and asset management of properties across the Riverina region, with primary coverage across:

• Wagga Wagga
• Albury area
• Leeton
• Griffiths

This is a highly autonomous and hands-on role working across a geographically dispersed portfolio of residential, social, and affordable properties. The role combines contractor management, property maintenance coordination, inspections, WHS oversight, and stakeholder engagement.

The successful candidate will work closely with Tenancy Officers, Client Support Specialists, contractors, suppliers, and local operational teams to ensure properties remain safe, compliant, well-maintained, and fit for purpose for tenants and communities.

What The Role Involves

The Maintenance Officer position is broad and operationally varied.

Responsibilities include:

Property & Maintenance Management

• Coordinating responsive and planned maintenance works
• Managing vacant property upgrades and turnaround works
• Conducting property inspections and identifying maintenance requirements
• Monitoring maintenance budgets and contractor performance
• Supporting capital upgrades and improvement projects
• Undertaking minor maintenance works where required

Contractor & Stakeholder Management

• Managing relationships with contractors and suppliers
• Ensuring contractors comply with WHS and service standards
• Monitoring turnaround times, quality, and value for money
• Supporting procurement and contractor panel management

WHS, Compliance & Risk

• Ensuring compliance with WHS requirements

• Supporting psychosocial safety and workplace wellbeing
• Contributing to risk management and safety improvements
• Ensuring maintenance works align with organisational policies and standards

Community & Client Focus

• Supporting vulnerable tenants and communities respectfully and professionally
• Working collaboratively with tenancy and support teams
• Understanding the impact of housing instability, trauma, mental health, DFV, disability, and social disadvantage on tenants and communities

What Argyle Housing Is Looking For

This role would suit someone who is practical, organised, emotionally intelligent, and comfortable balancing operational maintenance responsibilities with a community-focused approach.

Ideal experience includes:

• Trade or building-related experience or qualifications
• Property maintenance or facilities experience
• Contractor coordination and supplier management
• Residential property maintenance knowledge
• Ability to work autonomously across multiple sites and regions
• Strong communication and stakeholder management skills – both internally and externally
• Understanding of WHS and risk management principles
• Experience working in social housing, community housing, property, facilities, or community services environments (highly regarded)
• Someone who enjoys talking with tenants, understanding property-related issues, and putting a proactive plan in place to help resolve and enable good housing outcomes

Essential requirements include:

• Current White Card
• Current Australian Driver’s Licence

Why This Role May Appeal

This opportunity offers:

• A highly autonomous regional role
• Meaningful community impact through social and affordable housing
• Diverse day-to-day responsibilities
• Strong organisational values and community focus
• Opportunity to work closely with operational and housing teams
• Exposure to planned maintenance and asset management activities
• A role where practical work directly contributes to improving people’s housing stability and quality of life

The role would particularly suit someone who enjoys balancing practical maintenance coordination with relationship management and community-focused outcomes.

Regional Coverage & Travel

The position services Argyle Housing’s Riverina portfolio, with regular travel expected across:

• Wagga Wagga
• Albury/Wodonga
• Leeton
• Surrounding regional areas as required

Candidates should be comfortable working independently, travelling between sites, and managing competing priorities across multiple locations.

Culture & Leadership

Argyle Housing appears to place strong emphasis on:

• Collaboration and teamwork
• Client-centred service delivery
• Accountability and transparency
• Continuous improvement
• Psychological safety and wellbeing
• Community connection and inclusion

The organisation’s “One Argyle” philosophy encourages cross-team collaboration and shared responsibility for client outcomes.

Argyle Website

Vision and Values

Argyle Projects

Next Steps

If you would like further information regarding the opportunity, organisational structure, salary package, regional coverage, or interview process, please contact Jenny Rosser at Be Recruitment Group directly.

We would be happy to discuss the role, team structure, organisational culture, and suitability further in confidence.

If this sounds of interest, please email a resume or contact:  [email protected] for further information.