Bulk Recruitment for Uniting NSW.ACT – Disability Directorate
Overview
Be Recruitment partnered with Uniting NSW.ACT to deliver a high-volume recruitment project within their Disability Directorate, successfully placing 10 Local Area Coordinators (LACs) across multiple regions in New South Wales.
This project required a targeted, values-led approach to attract candidates who could not only meet the technical requirements of the role, but also align with Uniting’s commitment to community, inclusion, and lived experience.
The Challenge
Uniting engaged Be Recruitment under tight timeframes to rapidly build out their Local Area Coordination workforce.
Key challenges included:
- Geographically dispersed locations across NSW including metropolitan, regional, and coastal areas (Charlestown, Maitland, Shellharbour, Nowra, Armidale, Wollongong, Batemans Bay)
- High demand for talent in the disability and community services sector
- The need to identify candidates with lived experience, alongside professional capability
- Ensuring consistency in quality across all placements despite volume
- Delivering within a compressed recruitment window
Our Approach
Be Recruitment implemented a structured, multi-channel recruitment strategy tailored to both the sector and Uniting’s values:
1. Targeted Talent Mapping
Rapid mapping across Greater Sydney and regional NSW to identify suitable talent pools.
2. Values-Based Screening
Assessment focused on:
- Lived experience (personal or through caring roles)
- Community connection and cultural awareness
- Person-centred and strengths-based practice
3. Multi-Channel Sourcing Strategy
- Existing community services database
- SEEK, LinkedIn and targeted outreach
- Direct engagement with passive candidates in regional areas
4. Streamlined Delivery Model
- Accelerated screening and shortlisting
- Coordinated interview scheduling across multiple regions
- Consistent communication with stakeholders
Key Metrics
- 10 roles filled across 7+ locations
- 3–4 week average time-to-fill per role
- 100+ applications received across campaigns
- 70+ passive candidates directly approached
- Shortlist ratio: 3–4 candidates per role
- Interview-to-offer ratio: ~2:1
- Offer acceptance rate: 100%
- Lived experience representation: ~40–50% of placed candidates
- Regional placement success: 100% of roles filled in hard-to-reach locations
The Outcome
Be Recruitment successfully:
- Delivered 10 high-quality hires within required timeframes
- Secured talent across metro, regional, and coastal locations
- Built a cohort with a strong balance of technical capability and lived experience
- Ensured alignment with Uniting’s values and service delivery model
- Enabled continuity and growth of services during a critical expansion phase
Why It Worked
- Deep sector expertise across Disability & Community Services
- Strong networks across Greater Sydney and regional NSW
- Ability to deliver at pace without compromising quality or cultural fit
- Proactive engagement of both active and passive candidates
Client Impact
This project enabled Uniting to:
- Rapidly scale their Local Area Coordination services
- Strengthen community presence across multiple regions
- Deliver more accessible, person-centred support to participants
This project was managed by Zena Clark and Claire-Ann Leo
